Find what’s holding your business back. Know what to fix first.

We review one agreed workflow at one location or team using your existing reports. You receive a short decision brief, a calculation workbook showing how we reached the findings, and a practical recommendation: test an improvement, improve measurement, or leave the workflow alone. Where a recovery test is justified, we outline it. We walk you through the findings in a 30-minute readout.

The founding-client price is $999 for our first few clients. The planned standard price is $2,499. We confirm availability, scope, and the fee before you pay. The initial 20-minute fit conversation is free; the audit is paid upfront after we agree the scope. Implementation and ongoing support are separate.

Start with a free, 20-minute conversation using summary numbers to check whether the audit fits. If you proceed, we agree up to two existing reports and deliver the audit within five business days after payment and written confirmation that the inputs are usable. You then join a 30-minute readout. If we are waiting on you for agreed inputs, we pause the clock and let you know. You can request factual corrections within seven calendar days of delivery.

For the free conversation, summary numbers are enough; no exports or system access. For an inquiry-to-booking workflow, we look at inquiries received, reached, booked, and completed, plus average revenue per completed job for the same period. For the paid audit, we agree up to two existing reports, usually covering 30 days; up to 90 days only if needed and agreed in advance. Share summary data or remove customer identifiers. We can reconcile figures by screen share with you in control. Do not send records or passwords through the inquiry form.

Worth it or it's free. If at the readout you don't think the report was worth $999, say so and I'll refund you in full. Keep the report. You judge its value; you do not need to prove an error or buy implementation.

That is a useful answer too. We may recommend leaving the workflow alone or improving measurement before spending more. We explain what the records support and what remains uncertain. The audit does not promise recovered revenue, and the same full-refund value promise applies at the readout.

No. The audit uses existing reports and does not require new software or your system passwords. You can use the findings with your own team, take them to another provider, or ask us to scope a Recovery Sprint. Implementation, integrations, and ongoing monitoring are not included in the audit.

We agree one workflow, a starting baseline, a target, how results will be checked, a measurement period, and responsibilities before work begins. The pilot has a fixed implementation fee plus any agreed, capped success fee. No success fee is due if the target is missed or the result cannot be verified; the base fee for delivered work and approved third-party costs still apply. Where results cannot be attributed reliably, we use a fixed-fee scope instead. The audit refund promise covers the report, not the pilot. Continuing after the pilot requires a separate agreement.

Yes. If you sign a separately scoped Recovery Sprint within 30 calendar days of audit delivery, the audit fee you paid and have not had refunded is credited against its fixed base fee. The credit has no cash value and does not cover success fees or third-party costs. There is no automatic enrollment.

Cancel before analysis starts for a full refund. For other cancellations after work starts and before the readout, we retain half the fee and refund half ($499.50 each at the founding price). If we cannot deliver the agreed audit from inputs we accepted, you receive a full refund. If we miss the deadline for reasons within our control, you can accept a revised date or cancel for a full refund before delivery. The separate full-refund value promise applies at the readout.

No. We may invite you to share feedback or participate in a case study, but participation is optional and does not require a positive review. We ask for separate approval before publishing your name, results, or business information.